Privacy Policy
We take your privacy seriously. This policy explains what data we collect, how we use it, and how we keep it safe.
On this page
1. Introduction
PenLeap ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our platform.
2. Data We Collect
Account Information
When you create an account, we collect your name, email address, and role (student, teacher, or parent).
Learning Data
We collect data about your learning activity, including lesson completions, test scores, practice results, and writing submissions. This data is used to personalise your learning experience.
Children's Data
For student accounts, we collect only the minimum data necessary to provide the educational service. We never sell children's data or use it for advertising.
3. How We Use Your Data
- To provide and improve our educational platform
- To personalise learning recommendations
- To generate progress reports for teachers and parents
- To provide AI-powered writing feedback
- To send essential service communications
4. AI Processing
Writing submissions are processed by AI to provide feedback. This content is never used to train AI models and is processed securely. You can delete your submissions at any time.
5. Data Sharing
We do not sell your personal data. We share data only with:
- Teachers and schools (for students in their classes)
- Parents (for their linked children's accounts)
- Service providers necessary to operate the platform (hosting, AI processing)
6. Data Retention
We retain your data for as long as your account is active. You can request deletion of your account and all associated data at any time by contacting support@penleap.com.
7. Your Rights
Under GDPR and UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to processing
8. Security
We use industry-standard encryption and security measures to protect your data. Our platform uses HTTPS, and sensitive data is encrypted at rest.
9. Contact
For privacy enquiries, contact us at privacy@penleap.com.
Have a privacy question?
We're happy to help with any questions about this policy.